At DAAS Africa Limited (“DAAS”), we consider looking after your personal data and information very
carefully. We adhere strictly to the requirements of the customer confidentiality standards and data
protection act and other data privacy and data retention regulations.
Our privacy policy together with our general terms and conditions which may be found at describes how we generate, collect, use, process and store the data that you
provide to us or that is generated or collected when you use our online services and other services.
Please take a moment to read our Privacy Policy so you know what choices you have about your
Personal Data. This Privacy Policy may change occasionally so it's a good idea to come back and read
through it again, from time to time.


We may collect and process the following Personal Data about you as you relate with us:
 Your name, address, date of birth, mobile telephone number, spouse name, spouse telephone
number, call data records including Traffic Data and Location Data, top-up records, credit card or
debit card details, billing records, and voice mail recordings.
 If you contact our us, we may keep a record of that correspondence, including copies of e-mails
and your e-mail address. We may also monitor or record any telephone calls made to us for
quality assurance purposes.
 Information that you provide by filling in forms on our website This
includes information provided at the time of registering to use our website, subscribing to our
products and services, posting material, or requesting further products or services. We may also
ask you for information when you report a problem with our website or our mobile telephone
services and products and when you write an email to us.
 Details of your visits to our website including, but not limited to, weblogs and other
communication data, whether this is required for our own billing purposes or otherwise and the
resources that you access.
 We may also ask you to complete surveys that we use for market research purposes, although
you do not have to respond to them.
 Other data, from time to time, to help us provide you with improved products and services. For
example, now and again we might ask you to fill in a questionnaire, just so you can let us know
how we are doing since we value your feedback.
 We may supplement the information that you provide to us with information that we receive from
third parties like collected from other members of your household.


We may collect information about your computer, including where available your IP address, operating
system, and browser type, for system administration and to report aggregate information to our
advertisers. This is statistical data about users browsing actions and patterns and does not identify any

For the same reason, we may obtain information about your general internet usage by using a cookie file
which is stored on the hard drive of your computer. Cookies contain information that is transferred to your
computer’s hard drive. They help us to improve our website and to deliver better and more personalized services. Cookies help us;

 To estimate our audience size and usage pattern.
 To store information about your preferences, and so allow us to customize our website according
to your individual interests.
 To speed up your searches.
 To recognize you when you return to our website.
You may refuse to accept Cookies by activating the setting on your browser which allows you to refuse
the setting of Cookies. However, if you select this setting you may be unable to access certain parts of
our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our website. Please note that our advertisers may also use cookies,
over which we have no control.


Any information given to us is stored extremely well to make sure that it does not leak to unintended
users, however, DAAS reserves the right to use the data in any way at its discretion without seeking for
any approval from you.
We use personal data held about you in the following ways;
 Supplying the Products and Services to you,
 Providing you with service information, for example about Network faults, availability of products
 The prevention or detection of fraud and other unfair acts.
 Market research and profiling your usage and purchase preferences, and
 Complying with applicable laws and regulations.
DAAS may also use your Personal Data to contact you by post, telephone, e-mail or SMS to let you know
about products and services offered by DAAS including any special offers and promotions, which may
interest you.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them
with aggregate information about our users (for example, we may inform them that 100women aged
under 40 have clicked on their advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they want to target (for example, women in
Kampala). We may make use of the Personal Data we have collected from you to enable us to comply
with our advertisers' wishes by displaying their advertisement to that target audience.
We may disclose your Personal Data to any member of our group of companies in respect of the uses set
out above.
We may disclose your personal information to third parties related to a prospective change of control or
investment in DAAS or if we are under a duty to disclose or share your Personal Data in order to comply
with any legal obligation or to protect the rights, property, or safety of DAAS, our customers, or others.
This includes exchanging information with other companies and organizations for the purposes of fraud
protection and credit risk reduction among others.
You have the right to ask us not to process your Personal Data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to
disclose your information to a marketing company. You can exercise your right to prevent this processing
by checking certain boxes on the forms we use to collect your data at the time of collection or you can
also, exercise the right to opt-out at any time by contacting the DAAS at our addresses.

Our website may, from time to time, contain links to and from the websites of our associated companies
and partners. If you follow a link to any of these websites, please note that these websites follow their
own Privacy Policy and we are not responsible or liable for these policies


You are welcome to ask us what information we have about you, any time you like. If you need us to send
it to you, it will cost Ugx 200,000 or its equivalent in foreign currency. This fee covers the cost of our
administration. If any of the details are incorrect, let us know and we will amend them right away.


If you have any comments or queries concerning our website, please contact us. For queries regarding
DAAS’ products and services, please write to us through or through P.O.Box
387 Kampala Uganda.